tlk

Our refund and exchange policy is in line with Not On The High Streets policies. All returned pieces must be complete, unworn and still in their original packaging. TLK reserves the right to inspect the returned jewellery before issuing a refund or credit note.

Personalised items, such as those that have been engraved or stamped to the customer's request are none returnable or refundable. We engrave/stamp exactly the wording we are given, please triple check your request before placing your order.

Please note that for hygiene reasons, we cannot accept returned pierced earrings.

Due to the personalised nature of the TLK cherubs range, we cannot offer a refund unless the goods are faulty.

Engraved items are personalised and therefore classed as bespoke so are non-refundable.

Please use a trackable service, eg Special Delivery, to return your product, as we cannot be responsible if the product is lost in the post.

In the unlikely event that your jewellery arrives damaged please contact me immediately.

All jewellery is available in gold and platinum. Please contact for quotes.

Prices include a gorgeous gift box wrapped with organza ribbon.

SIZING: If I cannot personally take your ring or bangle size, then I recommend that you visit a local jeweller, who will beable to measure your wrist or fingers for you. When getting your ring size, if possible, try to get a narrow and wide ring measurement.

Where a re-size is necessary, I am happy to do the work free of charge but will need to charge for the postage. Please do not hesitate to contact me for further information on getting your sizing correct. The ring cannot be returned if it has been resized.

For sizing your TLK CHERUBS, please wrap a piece of cord loosely around your child's wrist or neck for the length needed - please remember to leave enough space for the beads! Do not hesitate to contact me should you need any further information.

All jewellery and findings are hallmarked as required by London Assay Office.

All bullion, castings and findings used in tlk jewellery are sourced from reputable UK based Companies.

Every piece of jewellery I sell is either handmade or hand-finished by me, therefor there may irregularities in the finished product.

Tanya Krackowizer trading as TLK Jeweller has produced TLK cherubs, a range of children's jewellery, as an aid to parents in the event that their child gets lost. TLK are not responsible should this occur and take no responsibility for the welfare of the child. The bracelet is a piece of jewellery and is an accessory only. It is not a toy. There are small parts making it unsuitable for children under 36 months.