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Delivery & Returns
Delivery & Returns
Delivery info
Standard delivery is first class recorded delivery with Royal Mail. A signature will be required. Whilst we make every effort to ensure orders are dispatched in a timely fashion, on rare occasions delivery may be delayed due to factors outside of our control. As such standard delivery dates provided are estimated not guaranteed.
Express delivery is special next day delivery with Royal Mail. A signature will be required. It is guaranteed to arrive the day after the order is posted.
Overseas delivery is Airsure, where available, or International Signed for. Both are Royal Mail.
Returns
You have 28 days, from receipt of cancellable goods, to notify the seller if you wish to cancel your order or exchange an item.
Please note: goods that are personalised, bespoke or made-to-order to your specific requirements, perishable products and personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken are non-refundable, unless faulty.