doodlelove

Delivery and Turnaround Times:

For those lovely people ordering wedding stationery the turnaround time to receive a digital print of your customised wedding invitation is currently 24-72 hours from payment being sent.

Once approved, your finished stationery will be delivered within three weeks. Every effort is made to get orders processed and sent as quickly as possible. Unfortunately, these timings may change due to circumstances beyond my control, but I will always keep you updated on your order.

Supply of Information:

Please ensure that information supplied for wedding stationery is accurate to minimise amendment and reproofing. Any information that is incorrect but is approved by the customer and consequently printed is the customers responsibility and full charges will be applied for a reproof and reprint.

Proofs:

PDF Proofs are sent via notonthehighstreet.com, using the wording and layout agreed in your order - please note that you are responsible for checking layout, wording, spelling and grammar. If designs are approved/signed off with typos/errors and subsequently printed, doodlelove takes no responsibility. If replacements are required, they will be charged for in full.

Note that colour on screen can differ from printed colour and although colours are standardised you should print out copies of your proof before signing the stationery off for print.

Samples:

Invitation samples are sent as a means for the customer to see the quality of the products I offer.

Incorrect Goods or Damages:

In the unlikely event that you receive incorrect or damaged goods you have 28 days to let me know and I will resolve the problem as soon as possible.